Terms & Conditions

Terms and Conditions – Travel With Pringle LLC

Travel With Pringle LLC’s Terms & Conditions

Christopher Pringle (Travel With Pringle LLC) is sharing their terms & conditions to clarify how they work and ensure a smooth, transparent planning process for you.

These terms and conditions (“Agreement”) govern the relationship between Christopher Pringle, an independent travel advisor (“Travel Advisor” or “we”) on one side and you, the purchaser of travel services or lead traveler (“Client” or “you”) on the other.

1. Use of Travel Advisor’s Services.

You represent and warrant that:

a. You are at least 18 years of age and are authorized to enter into this Agreement and make travel bookings with Travel Advisor;

b. The information you provide (whether for you or on behalf of others) is true and accurate, and you will continue to provide updated information throughout your engagement with Travel Advisor; and

c. You will abide by the terms and conditions of this Agreement and any terms and conditions of our travel suppliers or partners that are applicable to your booking.

2. Independent Travel Advisor

a. Travel Advisor is an independent travel advisor of Fora Travel, Inc. (“Fora”) and operates its own separate travel business. Client understands and agrees that: (i) Travel Advisor is not an agent, representative or employee of Fora; (ii) Fora is a technology provider and host agency, not a travel service provider; (iii) Client will have no claim against (nor will Client file any claim against) Fora for losses or damages resulting or arising from the provision of services by Travel Advisor; and, (iv) notwithstanding anything to the contrary in this Agreement or otherwise, Fora is not a party to this Agreement for any purpose. Client expressly waives any claims, demands, or causes of action against Fora arising from or relating to any travel arrangements, advisor services, cancellations, disputes, or any other matters related to this Agreement.

3. Services; Concierge Fees

a. Travel Advisor will provide Client with travel planning services, which may include researching and booking travel arrangements such as accommodations, transportation, activities and tours based on Client’s preferences and budget, as well as any other services agreed to by the parties in writing.

b. Travel Advisor may charge a concierge fee for its services, which will be mutually agreed with Client in writing. Any concierge fees charged are 100% non-refundable and due before Travel Advisor begins work on an itinerary.

4. Suppliers; Client’s Responsibility.

a. Travel Advisor’s role is to make travel reservations for the Client upon request and to act as liaison between Client and travel suppliers, ensuring the itinerary runs smoothly.

b. Client acknowledges that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased and that travel documents may be issued by third party booking channels selected by Travel Advisor. Client consents to the use of the suppliers disclosed to Client and is responsible for due diligence of the suppliers chosen by Client or the traveler and quality of their services. Client agrees that the Travel Advisor will not be responsible if the Client is not satisfied with the final choices.

c. Travel Advisor makes no guarantee of a supplier’s rates, bookings, quality of services, or special requests. Each supplier is an independent entity with its own management and is not subject to Travel Advisor’s control. Travel Advisor bears no responsibility for any changes, delays, alterations, modifications or cancellations of an itinerary or booking made by a supplier, other third party or due to force majeure and does not cover associated costs.

5. Travel Bookings.

a. Rates: All quoted prices are in USD unless otherwise indicated and are subject to change without notice. Client is responsible for all invoiced costs, charges, and fees.

b. Currency Fluctuations: Client is aware that there may be currency fluctuations that may affect the final amount due for the travel and Client agrees to pay any additional amounts due as a result of increases in rates.

c. Confirmed Bookings: All bookings are subject to availability and confirmation by Travel Advisor.

d. Personal Information: Client authorizes Travel Advisor’s use of Client’s personal information for bookings, airfare/airline rewards, resort/hotel rewards, etc., and Travel Advisor agrees to take the necessary precautions to protect such personal information.

e. Payment: Client will pay for all travel services promptly when due by paying the supplier directly or, if directed by supplier, by making payment to Travel Advisor by check, money order, credit card or electronic funds transfer acceptable to Travel Advisor. Travel Advisor will hold Client’s money on behalf of the supplier until supplier requires payment, at which time Travel Advisor will forward funds to supplier. Unless otherwise stated by supplier, or if a payment schedule applies, payment is due in full at the time of booking. Travel Advisor will provide a receipt for all funds paid by the Client.

f. Credit Card Authorization; Disputes and Chargebacks: You may choose to keep a credit card on file with Travel Advisor which Travel Advisor may charge for costs incurred in connection with your travel bookings. If payment is made by credit card, Client agrees to indemnify and hold Travel Advisor harmless from all liability incurred by Client as a result of any chargebacks or disputes which may result from the use of Client’s credit card, including all costs incurred as a result thereof. Any fee that Travel Advisor charges is separate from the cost of the booking, with the exception of an amount charged to Client’s card for a concierge fee described in Section 3, and may appear as a separate charge on Client’s credit card statement. Unless agreed otherwise in writing, no charges can be refunded for any reason other than fraud on the card.

g. Fees from Independent Travel Arrangements: Travel Advisor is not responsible for costs and fees incurred for travel arrangements made independent of Travel Advisor, including fees incurred by Client to change or cancel existing travel arrangements made in connection with travel arrangements created by Travel Advisor.

h. Nonrefundable Bookings; Modifications and Cancellation Fees: Client understands and agrees to all terms and conditions of suppliers from which it has purchased goods and services for travel bookings by Travel Advisor. Client acknowledges that travel arrangements are non-refundable, unless otherwise stated in writing by the supplier. All fees as designated by the supplier are nonrefundable. Client acknowledges that, with the exception of the concierge fee described in Section 3 above, Travel Advisor does not set or advance any charges or fees, nor does Travel Advisor receive any charges or fees for cancellation or nonrefund of deposit paid to the supplier. Any refunds due Client are subject to supplier’s terms and payment schedules, as Travel Advisor exercises no control over supplier’s funds.

i. Travel Insurance. Travel insurance is not included unless expressly stated and purchased by Client. Travel insurance can minimize the financial impact of unforeseen events, such as cancellation fees due to an emergency and/or medical expenses. Travel Advisor highly recommends that Client purchase travel insurance from its preferred provider, which Travel Advisor will disclose to Client upon request. Travel Advisor shall not be liable for costs or losses arising from Client’s decision not to purchase travel insurance.

6. Government Identification and Travel Advisories.

a. Denial of Entrance. You understand that Travel Advisor is not responsible for the denied entry into any country for any reason, or if your passport is inadequate or expired. You understand that it is your sole responsibility to ensure that you have all documentation required to travel to a country and enter the country; this includes confirming the US Department of State’s travel advisory and entry requirements for the country that you are visiting.

b. Passports. You understand that a passport is required for international travel, including for children & babies, and should be valid for at least 6 months after your return date. Clients are responsible for obtaining their own passports and travel documentation prior to the commencement of the trip and Travel Advisor is in no way liable if the Client or any of its travel companions are unable to use any portion of the trip due to the failure of the Client or any of its travel companions to have valid travel documentation.

c. Traveling with Minors. Children and infants may also require travel documents. Minors traveling with one parent, and/or with someone other than their parent(s) or guardian(s), need to carry a current notarized letter signed by both parents or their non-traveling parent or guardian stating that the minor has not been kidnapped and that they have permission to travel out of the country with the named adult. Minors traveling with an adult who is neither their parent nor legal guardian should carry a notarized paper signed by their parents giving permission for them to travel with the adult.

d. Travel Advisories. Travel to certain destinations or during certain times may involve greater risk than others (especially in remote areas). Travel Advisor urges Client to investigate their destinations thoroughly. Travel Advisor reviews U.S. Department of State information and alerts regarding travel and urges Client to do the same: for travel advisories, go to https://travel.state.gov.

7. Liability; Damages; Force Majeure.

a. TRAVEL ADVISOR ACTS SOLELY AS AN AUTHORIZED SELLER FOR DISCLOSED TRAVEL SUPPLIERS AND PARTNERS AND HAS NO CONTROL OVER THE ACTUAL TRAVEL SERVICES PROVIDED. CLIENT ACKNOWLEDGES THAT TRAVEL ADVISOR IS NOT RESPONSIBLE FOR ANY LOSSES WHATSOEVER UNDER THIS AGREEMENT. NO CAUSE OF ACTION AGAINST TRAVEL ADVISOR, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS AND AFFILIATES WILL EXCEED THE AMOUNTS PAID BY CLIENT TO TRAVEL ADVISOR IN CONNECTION WITH THE BOOKINGS MADE BY TRAVEL ADVISOR, EXCEPT TO THE EXTENT SUCH HARM IS DUE TO THE NEGLIGENCE OF TRAVEL ADVISOR.

b. NOTWITHSTANDING ANYTHING TO THE CONTRARY, TRAVEL ADVISOR HAS SOLELY RECEIVED COMMISSION AND FEES FOR BOOKED TRAVEL AND, IN NO EVENT, SHALL TRAVEL ADVISOR BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES OR DAMAGES FOR LOSS OF PROFITS, ARISING UNDER OR IN CONNECTION WITH ANY PRODUCTS OR SERVICES PURCHASED BY CLIENT HEREUNDER, WHETHER BASED IN CONTRACT, TORT OR OTHERWISE. TRAVEL ADVISOR DISCLAIMS ALL WARRANTIES, IMPLIED OR EXPRESS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO ANY PRODUCTS AND SERVICES PURCHASED BY CLIENT HEREUNDER.

c. Travel Advisor is not liable for any failure or delay in fulfilling obligations under this Agreement, including any failure to meet the needs of the Client, where such failure or delay is caused by an event outside of Travel Advisor’s reasonable control, including but not limited to, earthquake, fire, flood, natural disaster, weather, act of God, sabotage, war, terrorism, civil unrest, disease, pandemic, epidemic, embargo, trade restriction, strikes, changes in law or regulation, emergency or security event, or failures of third-party providers.

8. General.

a. Modifications. Travel Advisor reserves the right, in its sole discretion, to amend this Agreement at any time. Upon request, Travel Advisor will provide the Client with a copy of the most recent version of this Agreement.

b. Governing Law; Venue. The laws of the State of Pennsylvania govern this Agreement. You hereby consent to the exclusive jurisdiction of the state courts located in Pennsylvania and you expressly waive any defences to personal jurisdiction in a Pennsylvania court.

c. Third Party Beneficiaries: This Agreement is for the sole benefit of Travel Advisor and Client and their respective successors and permitted assigns and nothing herein confers or is intended to confer any rights on any third party or under any contract or otherwise. Third parties will have no rights under this Agreement. Fora and its affiliates, employees, and other independent contractor advisors are third-party beneficiaries only as described herein.

d. Timeliness; Claims; Class Action Waiver. Any claim against Travel Advisor must be brought within 12 months after the date of the completion of travel with Travel Advisor. You agree that you shall not initiate any arbitration or legal action against Travel Advisor unless you have provided Travel Advisor with no less than 20 business days written notice of a valid claim, describing the specific facts giving rise to such claim. You then shall be obligated to attempt to resolve the dispute in good faith with Travel Advisor. You hereby agree that you will not seek any court or other judicial intervention of any dispute arising from, or relating to, this Agreement; except that Travel Advisor may seek relief from any court for claims related to an outstanding balance due. You expressly waive your right to bring any claim as a class action. You agree that the maximum recovery you are entitled to is the concierge fees paid to Travel Advisor, less the amount of any applicable discounts or refunds.

e. Severability. If any provision of this Agreement is determined to be invalid, illegal, or unenforceable in any jurisdiction, such determination shall not affect the validity, legality, or enforceability of the other provisions of this Agreement.

f. Headers. Headings are for convenience only and “including” and similar terms are to be construed without limitation.

g. Entire Agreement. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all prior agreements, understandings, promises, representations, guarantees, warranties and negotiations, whether written or oral, relating to the subject matter of this Agreement.

h. Acceptance. By executing this Agreement, you hereby consent to the terms and conditions set forth herein.