Terms and Conditions – Travel With Pringle

1. Agreement

By booking travel services through Travel With Pringle (hereinafter referred to as "the Agency"), you (hereinafter referred to as "the Client") agree to be bound by these Terms and Conditions. These Terms and Conditions constitute the entire agreement between the Client and the Agency concerning the services provided herein.

2. Booking and Payment

• Booking Requests: All booking requests are subject to availability and confirmation by the relevant service providers (e.g., airlines, cruise lines, hotels, tour operators, etc.). The Agency will use its best efforts to confirm the requested arrangements.

• Quotations: All quotations are valid for the period specified. After this period, prices are subject to change without notice due to factors beyond the Agency's control, such as changes in supplier rates, currency fluctuations, and government taxes.

• Deposits and Final Payment: A non-refundable deposit may be required at the time of booking. The amount of the deposit will be specified at the time of booking. Full payment is typically due 90 days prior to departure, unless otherwise specified. Failure to make timely payments may result in the cancellation of your booking and forfeiture of any deposits paid.

• Payment Methods: The Agency accepts credit cards authorizations, which will be used to process payments on supplier websites.   

• Pricing: The price of your travel arrangements will be as quoted at the time of booking. Prices may not include all taxes, fees, and surcharges, which will be itemized separately.

3. Changes and Cancellations by the Client

• Changes: Any changes to your booking are subject to availability and may incur amendment fees charged by the Agency and/or the relevant service providers.

• Cancellations: Cancellation policies vary depending on the type of service booked and the policies of the individual service providers. Cancellation fees may apply and can be substantial, up to the full cost of the booking. The Client is responsible for understanding the specific cancellation policies applicable to their booking, which will be provided at the time of booking.

• Refunds: Refunds, if applicable, will be processed according to the policies of the relevant service providers and the Agency's administrative procedures. Please note that refunds may take time to process. Non-refundable components of the booking will not be refunded.

4. Changes and Cancellations by Service Providers

• The Agency acts as an intermediary between the Client and various service providers. Occasionally, service providers may need to make changes to or cancel bookings due to unforeseen circumstances (e.g., weather, technical issues, overbooking).

• In the event of a significant change or cancellation by a service provider, the Agency will use its best efforts to notify the Client and assist in finding alternative arrangements or processing refunds in accordance with the service provider's policies.

• The Agency is not responsible for any costs, losses, or damages incurred by the Client as a result of changes or cancellations made by service providers that are beyond the Agency's direct control.

5. Travel Documents

• It is the Client's responsibility to ensure that they possess valid passports, visas, health certificates, and any other necessary travel documents required for their destination(s). The Agency can provide general information but cannot guarantee the accuracy or completeness of such information.

• The Client is responsible for any consequences arising from invalid or missing travel documents.

• Travel documents will  be provided to the Client.

6. Insurance

• Travel insurance is strongly recommended for all Clients. It should provide adequate coverage for medical expenses, trip cancellation, baggage loss, and other potential risks.

• The Client is responsible for obtaining appropriate travel insurance and ensuring that the coverage is adequate for their needs.

• The Agency can provide information on travel insurance options but is not responsible for the Client's decision to purchase or not purchase insurance, or the adequacy of the chosen coverage.

7. Health and Safety

• It is the Client's responsibility to be aware of any health risks and recommended precautions for their destination(s). Consult with your doctor or a travel health clinic for specific advice.

• The Client is responsible for their own safety and well-being during their travels. The Agency is not liable for any illness, injury, or loss sustained by the Client during their trip.

8. Liability

• The Agency acts as an intermediary between the Client and various service providers. The Agency is not responsible for the acts or omissions of these service providers or for any loss, damage, injury, or delay arising from their services.

• To the maximum extent permitted by law, the Agency's liability for any loss or damage arising out of or in connection with the services provided is limited to the amount paid by the Client to the Agency for the specific booking.

• The Agency is not liable for any indirect, consequential, or economic loss or damage.

9. Client Responsibilities

• The Client is responsible for providing accurate and complete information at the time of booking.

• The Client is responsible for reading and understanding all booking confirmations, invoices, and travel documents.

• The Client is responsible for adhering to the terms and conditions of the service providers (e.g., airline check-in times, hotel policies).

• The Client is expected to behave in a responsible and respectful manner towards service providers and other travelers.

10. Complaints

• Any complaints regarding the travel services should be brought to the attention of the relevant service provider during the trip, if possible, to allow them an opportunity to resolve the issue.

• If the issue cannot be resolved during the trip, the Client should submit a written complaint to the Agency within 30 days of their return, providing full details and supporting documentation. The Agency will use its best efforts to assist in resolving the complaint with the service provider.

11. Amendments

• The Agency reserves the right to amend these Terms and Conditions at any time without prior notice. The latest version of the Terms and Conditions will be posted on the Agency's website.  

   

   

By proceeding with a booking through Travel With Pringle, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.